As the most diverse generation in American history, Gen Z is widely known to value individuality, self-expression and authenticity. Gen Zers are far more open to sharing their thoughts, opinions and feelings publicly than previous generations were at their age.
Crystal Vinisse Thomas, vice president and global brand leader of lifestyle and luxury brands at Hyatt, spoke at this month's Women Leading Travel & Hospitality Virtual Exchange.
One noticeable trend in the hospitality industry in India which deserves further study is gender equity, given the apparent preference for men in senior positions and women for more junior positions.